1. About Us
The Card Garage ("we", "us", "our") is an Australian-based online retailer specialising in Magic: The Gathering trading cards. We operate from the Blue Mountains, New South Wales, Australia.
By accessing or using our website ("the Site"), placing an order, or creating an account, you agree to be bound by these Terms & Conditions. If you do not agree with any part of these terms, please do not use the Site.
Contact: [email protected]
2. Australian Consumer Law
Nothing in these Terms & Conditions limits, excludes, or modifies your rights under the Australian Consumer Law (Schedule 2 of the Competition and Consumer Act 2010). Our goods come with guarantees that cannot be excluded, including that goods will be of acceptable quality, match their description, and be fit for any disclosed purpose.
If a product has a major failure, you are entitled to a replacement or refund. If a product has a minor failure, we may choose to repair, replace, or refund the product at our discretion.
3. Products & Card Condition
All products listed on the Site are physical Magic: The Gathering trading cards unless otherwise stated.
Cards are graded using the following industry-standard condition scale:
- NM (Near Mint) â Card shows minimal to no wear. May have very minor edge or corner whitening
- LP (Lightly Played) â Card shows minor wear on edges, corners, or surface. Suitable for tournament play in sleeves
- MP (Moderately Played) â Card shows moderate wear including scuffing, border wear, or minor creasing. Identifiable through a sleeve
- HP (Heavily Played) â Card shows significant wear. May have creases, heavy whitening, or other noticeable damage
- DMG (Damaged) â Card has major damage such as tears, heavy creasing, water damage, or writing. Functional but cosmetically impaired
We take care to accurately grade all cards. If you believe a card has been graded incorrectly, please contact us within 14 days of delivery â see our Returns Policy for details.
Card images displayed on the Site are sourced from Scryfall and are representative of the card edition. The actual card you receive matches the listed set, condition, and finish (foil/non-foil) but may differ slightly in appearance from the image shown.
4. Pricing & Payment
All prices on the Site are listed in Australian Dollars (AUD).
Prices are based on current market value and may change without notice. The price at the time you complete checkout is the price you pay â we will not charge more after your order is confirmed.
We accept payment via credit card and debit card through Stripe, our payment processor. We do not store your card details â all payment information is handled securely by Stripe in accordance with PCI-DSS standards.
Orders are not confirmed until payment is successfully processed. If your payment fails, no order is created and any reserved stock is released.
5. Stock & Availability
As we primarily deal in individual cards rather than mass-produced inventory, most items have limited stock. When you add items to your cart, they are temporarily reserved for up to 15 minutes to prevent overselling.
In the unlikely event that an item becomes unavailable after your order is placed, we will contact you promptly and offer a full refund for the affected item.
We reserve the right to cancel or decline orders due to stock errors, pricing errors, suspected fraud, or system issues. If we cancel your order, you will receive a full refund.
6. Shipping
We ship within Australia via Australia Post. Shipping options and costs are calculated at checkout based on your delivery address and order weight. Options typically include:
- Letter (untracked) â for small, lightweight orders
- Parcel Post (tracked) â standard tracked delivery
- Express Post (tracked) â faster tracked delivery
Orders are typically dispatched within 1â3 business days of payment confirmation. Delivery times depend on Australia Post and your location.
All cards are shipped in protective sleeves and toploaders (or equivalent protection) to minimise damage during transit.
For tracked shipments, risk of loss or damage passes to you upon delivery confirmation. For untracked shipments, risk passes once the item is lodged with Australia Post. We recommend choosing a tracked option for higher-value orders.
7. Returns & Refunds
Our full returns policy is available on our Returns, Refunds & Exchanges page.
In summary: we do not accept returns for change of mind. If an item is faulty, not as described, or significantly different from the listed condition, you are entitled to a remedy under Australian Consumer Law. Please contact us within 14 days of delivery.
8. User Accounts
You may create an account to access features such as order history, wishlists, and saved addresses. You are responsible for:
- Maintaining the confidentiality of your login credentials
- All activity that occurs under your account
- Providing accurate and current information
We reserve the right to suspend or terminate accounts that violate these terms, are used fraudulently, or are involved in abusive behaviour.
You can delete your account at any time by contacting us at [email protected]. Some transaction records must be retained for legal and tax compliance even after account deletion.
9. Intellectual Property
Magic: The Gathering, card names, card images, mana symbols, and related trademarks are the property of Wizards of the Coast LLC, a subsidiary of Hasbro, Inc. The Card Garage is not affiliated with, endorsed by, or sponsored by Wizards of the Coast.
Card images on this site are provided by Scryfall for the purpose of product identification.
The Card Garage name, logo, and original website content are our property and may not be reproduced without permission.
10. Limitation of Liability
To the maximum extent permitted by law (and subject to your rights under Australian Consumer Law), our liability to you for any loss or damage arising from or in connection with your use of the Site or purchase of products is limited to the amount you paid for the relevant order.
We are not liable for indirect, consequential, or incidental damages, including loss of profits or data, except where such liability cannot be excluded by law.
11. Privacy
Your privacy is important to us. Please review our Privacy Policy for details on how we collect, use, and protect your personal information.
12. Disputes
If you have a complaint or dispute, please contact us first at [email protected]. We will do our best to resolve the issue fairly and promptly.
These terms are governed by the laws of New South Wales, Australia. Any disputes that cannot be resolved between us are subject to the jurisdiction of the courts of New South Wales.
13. Changes to These Terms
We may update these Terms & Conditions from time to time. Changes will be posted on this page with an updated date. Continued use of the Site after changes are posted constitutes your acceptance of the revised terms.
14. Contact
If you have any questions about these terms, please contact us:
Email: [email protected]
Location: Blue Mountains, NSW, Australia